Admission Discharge Guide

In-Patient Care Procedures

Sree Mnaju Hospitals is known to provide comfort at every step of the way. And we believe in the simplest admission procedures for a patient to be admitted. We hope for your best recovery and progress as soon as possible.

A doctor will first raise an advice admission form for OPD patients to be admitted and for the concerned reasons.
The documents will then be handed to a financial counsellor, who will recommend the treatments and the cost involved. Our hospital even accommodates an economic counselling team, available 24/7 to provide guidance to the patients from the type of room to select to even the mode of payments, insurance procedures and package details.
In case of desired room unavailability, the patient will be transferred to the next best alternative and then easily shifted when and if the desired room is available.
If a patient is not being admitted immediately but in a matter of time, we advise them to carry the slip given by the concerned doctor. Making it easier to navigate you to the admission procedures immediately.
Essential documents must be provided at the admission desk with the required identity proof such as Adhaar card, license, passport, etc.
The executives at the desk will also check for any insurances related to the patient and confirm with them if the problem of the patient is being covered under their policies.
In case of no available insurances, the desk will hand over the files to the nurses for the further process.

Admission Checklist

For a simple and fast admission process at Sree Manju hospitals, we require you to carry the following items along with a referral letter from the doctor.

Insurance related documents
Identity documents such as Adhaar, Driver’s license, passport, etc.
Any previous medical/ health reports.

Admission Guidelines

The admission desks can be found easily at the hospital. If not, ask an executive to guide you to an admission desk.
Admissions are accepted at the hospital at all times on any day.
Admissions made at the hospital require a deposit slip as a compulsory requirement.
Payments can be made through cash, credit cards, and debit cards. Cheques are not accepted.
Patients and family members accompanying the patient are required to carry their own set of toiletries, clothing etc. As the hospital is not required to provide them.
Hospital is not responsible for any loss of belongings and must be taken care by you at all times.

Discharge Process

After the patient’s treatment, the allocated doctor will approve the discharge and the further procedure is taken care by the duty medical officer.
This officer will make a discharge summary which will then be reviewed by the doctor.
A nurse will then return the extra medicines to pharmacy.
After the above procedures are done, an executive will accumulate all the lab reports and other documents to prepare the final bill for the patient.
The patient’s documentation must be thoroughly checked for any insurance. Because in that case the bill and other documents will be sent to the insurance company. Once the insurance company reviews and approves the bill and checks if the amount covers the expenses. The bill is then settled, if not the patient has the pay the remaining amount.
The patient while checking out needs to ensure all items that existed while being admitted are still safe and sound. If not make sure to pick everything. The hospital will not be responsible for any lost items.
The patient must also cross check every document before settling the bill and exiting.
For the patients whose bills are covered by the insurance will have 2-4 hour waiting time for the required process to take place.
If required, post discharged patients can come for follow checkups. These first few checkups will be complimentary by the hospital but the patient must not skip any required checkups later on. Recovery of the patient is of utmost importance and checkups help the doctor keep track of the patient’s recovery.

Payments & Bill Settlements

All types of credit and debit cards are accepted at our hospital. The bills can also be settled with cash. Cheques may or may not be accepted, please check with the desk for queries.
International patients have the liberty to pay with any foreign currencies or wired transfers through RTGS and NEFT. A copy of the passport must be submitted for validation purposes.
If in cases of bills being settled by an employer or an insurance company collaborated with Sree Manju hospitals an authorization and employee id number must be submitted.

BOOK YOUR DOCTOR’S APPOINTMENT ONLINE

In-Patient Care Procedures

Admission Checklist

Admission Guidelines

Discharge Process

Payments & Bill Settlements